1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

Name and email address
Account credentials and authentication information
Payment information (processed securely through third-party providers)
Profile information and preferences

Usage Information

Documents uploaded to our platform
Chat conversations and interactions
API usage and request logs
Device information and browser type
IP address and location data

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process your documents using AI technology
Facilitate intelligent chat conversations
Send you service-related communications
Analyze usage patterns to enhance user experience
Detect and prevent fraud and abuse
Comply with legal obligations

3. Data Processing and AI

CognitionDesk uses advanced artificial intelligence and RAG (Retrieval-Augmented Generation) technology to power chatbots and process documents. Please note:

Your documents are processed by our AI systems using secure vector databases for intelligent responses
We use enterprise-grade, encrypted processing environments with advanced security measures
Document content is not used to train our AI models unless explicitly consented to by you
You maintain full ownership of your uploaded documents, chatbot conversations, and generated insights
Our RAG technology ensures contextually accurate responses while maintaining data privacy

Servicios de API de YouTube

CognitionDesk, un producto de Mounaji Studio, usa los Servicios de API de YouTube para que puedas conectar tu canal de YouTube y manejarlo desde CognitionDesk. Al conectar un canal aceptás los Términos del Servicio de YouTube, y Google trata tus datos según la Política de Privacidad de Google.

Qué datos leemos y guardamos

Un token de acceso y un token de renovación OAuth emitidos por Google, guardados cifrados, que usamos sólo para llamar a la API de YouTube en tu nombre.
El ID y el nombre de tu canal, para mostrarte qué canal está conectado.
La lista de tus videos y sus estadísticas públicas (vistas, me gusta, comentarios), que leemos cuando vos o tu asistente lo piden y te mostramos; no guardamos una copia.
Si programás publicaciones en CognitionDesk, un registro de cada una (ID del video, título y fecha), para que veas qué se publicó desde acá.

Para qué los usamos

Para subir videos, editar su título, descripción, etiquetas y privacidad, y ponerles miniatura — sólo cuando vos lo pedís o lo aprobás. Antes de una subida ves el título, la descripción y la privacidad, y nada se sube sin tu confirmación.
Para mostrarte tu canal y sus videos dentro de CognitionDesk.
No vendemos estos datos, no los compartimos con terceros, no los usamos para publicidad ni para entrenar modelos de IA.

Cómo revocar el acceso y borrar tus datos

Usá Desconectar en la sección de YouTube del panel de CognitionDesk: revocamos el token en Google y borramos lo guardado en el momento.
También podés revocar el acceso de CognitionDesk cuando quieras desde la configuración de seguridad de tu cuenta de Google: https://security.google.com/settings/security/permissions. Cuando detectamos la revocación dejamos de usar la conexión y borramos lo guardado dentro de los 7 días.
Podés pedirnos que borremos tus datos de YouTube escribiendo a mounaji.studio@gmail.com; los borramos dentro de los 7 días del pedido.
Lo que guardamos de la API de YouTube se actualiza o se borra al menos cada 30 días.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption of data in transit (TLS) and at rest
Secure cloud storage with industry-standard protections
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Data backup and disaster recovery procedures

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

With your explicit consent
To trusted service providers who assist in operating our platform
When required by law or to protect our rights
In connection with a business transfer or merger

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

Account information: Until account deletion
Documents: Until manually deleted by user or account termination
Chat history: 90 days unless explicitly saved by user
Usage logs: 12 months for security and analytics purposes

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of your personal information
Rectification: Correct inaccurate or incomplete information
Erasure: Request deletion of your personal information
Portability: Export your data in a machine-readable format
Restriction: Limit how we process your information
Objection: Object to certain types of processing

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential cookies for platform functionality
Analytics cookies to understand usage patterns
Preference cookies to remember your settings
Security cookies to protect against fraud

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

CognitionDesk is a product of Mounaji Studio. If you have any questions about this Privacy Policy, please contact us:

Email: mounaji.studio@gmail.com
Phone: +54 351 6296327
Website: https://www.cognitiondesk.com
Address: Manuel Quintana 2010, Córdoba, Argentina. CP 5009